dont sound to good, the tubes will be orange, this is caused by the heater filiments in the tubes, and they do get hot, but if the tubes fell out during shipment then one of them could be damaged, there are a bunch of little filiment wires inside tubes that can get damaged if dropped or mishandled, i would have that checked out, that can cause static, or the cord can cause it also, or the jack, bunch of if's , if u can get ahold of a good cord i would try that, but the orange and heat are normal for tube amps
Chuck
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