Your computer may not be recognizing the XT Live on the USB. Or you don't have the XT Live selected as the device in GearBox. Look at menu item Edit/Preferences. The tab with MIDI/Control show allow you to see if the XT Live is detected.
You should see a line of pedal like icons right under the Amp simulator. The whammy should be in there. The GuitarPort doesn't have a whammy. I also noticed that whammy doesn't show up in the help file.
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