Don't be too hard on the tech. Obviously he's out of his depth and this will be a learning experience for him. Tell him what you know, show him the review if you can and hopefully he'll do what an experienced tech would've done in the first place.
But your last sentence in your previous post may be the real answer.
"... buzzing from a $2,600 Gibson is simply unacceptable." If tomorrow doesn't bring results, go straight to Gibson with that line. Explain to them that guitarists across the world are hanging for the answer to this buzz. Tell them that there must be a better answer than dealing with dealers who don't know about the product. I for one would love to know how good Gibson the firm really are.
Keep in touch.
If our guitars had as many strings as harps, would we change them as often?
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