Dan, that sounds like how things were in the UK a few years back. The regulator stepped in and forced BT to open up the network and to allow other companies to place equipment in their exchanges. Take up has been pretty good since then with prices coming down and transfer rates going up, but the argument held the industry back quite a bit. The fastest rates you can get are only about 8mbit/s and prices still a bit high, so still some catching up to do.
I had PC trouble a month or two back and was on dial-up for a few days. I'm still having therapy for it.
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