Okay, Kirk, you've sold me.
Well, honestly, I was pretty much sold after reading Nick Torres' review over at GuitarNoise (I've met Nick, and I know he's very critical, so for him to give such a positive review definitely says something!) Now that I know there's a separate "support" forum, the deal is sealed.
I'll have to wait a couple weeks as we're moving and I don't want it to get delayed or lost in the mail. But I'm definitely looking forward to it!